Privacy Policy

Excetera Marketing ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, services, or otherwise engage with us.

1. Information We Collect

We may collect the following types of information:

Personal Identifiable Information (PII): This may include your name, email address, phone number, mailing address, and other similar data that you voluntarily provide.
Usage Data: We collect information about how you interact with our website, such as IP address, browser type, device type, pages viewed, and time spent on our site.
Cookies: Our website uses cookies to improve your experience, track usage patterns, and provide personalized content.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and improve our digital marketing consulting services.
To communicate with you, respond to your inquiries, and send updates related to our services.
To personalize your experience on our website and provide relevant content.
To analyze website usage and optimize our services and marketing strategies.
To comply with legal obligations.

3. Disclosure of Your Information

We will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your data with trusted third-party service providers who assist us in operating our business, such as website hosting or data analytics. These providers are required to maintain the confidentiality of your data.
Legal Requirements: We may disclose your personal information if required by law, such as in response to a court order or government request.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

5. Your Rights and Choices

Access and Update: You have the right to access, correct, or update your personal information that we hold.
Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe link in our emails or by contacting us directly.
Cookies: You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our website.

6. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

7. International Transfers

As a digital marketing firm, we may transfer your personal information to third parties outside of Malaysia. By using our services, you consent to such transfers, which may be subject to different privacy standards than those in Malaysia.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be reflected on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Excetera Marketing
Email: team@excetera.asia
Phone: +60 11-1085 9802